BrassLine is an AI employee built for plumbing businesses. It answers every call, dispatches your crew, sends invoices, and follows up with customers while you're on the job.
Every missed call is a $500 job that goes to your competitor. Every late invoice costs you 30 days of cash flow. Every forgotten follow-up is a 5-star review that never happens. The best plumbing businesses aren't run by the best plumbers. They're run by the best operators.
That emergency leak job just went to the other guy.
Double-bookings, forgotten appointments, angry customers.
You finished the job Tuesday. The invoice went out Friday. Payment comes next month.
No review requests, no maintenance reminders, no repeat business.
AI picks up the phone 24/7. Captures job details, screens for urgency, books the appointment. Emergency burst pipe at 2am? Handled before you wake up.
Automatically assigns jobs based on location, skill, and availability. Sends confirmations to techs and customers. Reschedules when things change.
Job done? Invoice sent. No more chasing paperwork at 9pm. Tracks payments, sends reminders, and keeps your cash flow tight.
Sends review requests after every job. Follows up with past customers for maintenance. Turns one-time emergency calls into lifetime value.
Every independent plumbing business deserves the operational firepower of a company ten times its size. BrassLine is the back office that never sleeps, never forgets, and never misses a call.